About Shampoochie Pet Salon - Holistic Pet Centre

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Singapore
We strongly believe that our pets should be treated with the same respect for natural living that we give ourselves. A holistic approach to health care for dogs and cats is important for them to live life to its fullest, and for us to get the most out of their company. Call us at 91003489

Saturday, October 18, 2008

Timberwolf voluntarily recalls Ocean Blue and Dakota Bison Formulas

I came across this news article at http://www.dogfoodproject.com/. Its not something that we need to be alarmed but I just that thought that I should let you guys know and take some precautionary measures. Anyway it happens in June 2008. So by now the food shouldn't have any problem now.

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It seems that after the recently "discovered" formula discrepancies, there's another problem with Timberwolf products:

Dakota Bison/Ocean Blue Reported Issues

Timberwolf Organics Customer,

Due to recent reports from some customers, we have ordered that two formulas from three specific dates be pulled from the shelves. These are:

Dakota Bison with 'best by date' of 12 Feb 2009
Ocean Blue with 'best by date' of 20 Feb 2009
Ocean Blue with best by date' of 8 March 2009

The reported symptoms include dogs refusing to eat, diarrhea or vomiting. While the problem is inconsistent (not every dog eating food from those dates/bag show the symptoms and not every bag), to err on the side of caution have decided to pull the formulas produced with the above dates. Initial testing has come back negative for problems and further testing is pending results.

As soon as the cause of this reported problem is determined procedures will be put into place to ensure that an event like this cannot happen again. Please be assured that no other formulas and Ocean Blue and Dakota Bison with dates other than ones listed above are not affected.

We apologize for any inconvenience or problems that this may have resulted in. If you do have a bag with those dates please contact the retailer you purchased it from for an exchange or credit. If you purchased it directly from us please give us a call or email us at customer.support@timberwolforganics.com.

Thank you for choosing Timberwolf Organics.

Sincerely,

Timberwolf Organics Team

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